How to Find a Cardholder's Username

Look up the username for any registered cardholder in your organization from the Team Members tab in the PEX administrator dashboard.

If a cardholder has registered an account online (see How to Create a New Cardholder User Account), then Administrators can find the username for any given cardholder in their organization.

How to find a cardholder’s username

1. Log in to dashboard.pexcard.com

2. Click the “Team Members” tab

3. Locate the cardholder’s name

   • Or use the “find in this table” or filters to narrow the list to find the cardholder
4. Click the cardholder’s name

5. The cardholder’s username is shown on their profile details

   

Note:

If a username is not listed, the cardholder will need to register their card in order to create their username and login credentials. A cardholder may only register their card once.

Refer to HOW TO CREATE A NEW CARDHOLDER USER ACCOUNT