Contact Administrator Support

Reach PEX Administrator Support by phone, email, or through the PEX mobile app, including hours of operation for each channel.

Phone and Email

If you didn’t find the answer to your question here, you can reach Administrator Support:

• By Phone: [phone]
• 24 hours a day, 7 days a week
• By Email: [e-mail]
• Monday - Friday, 8 AM - 6 PM (Eastern Time) Excludes Bank Holidays

How to Call Administrator Support from the Mobile App

You can call Administrator Support from the Mobile App.

Download the Mobile App:

• Download the iOS app from the App Store
• Download the Android app from the Google Play Store
  • The download is free but carrier data rates may apply

How to call Administrator Support from the Mobile App:

1. Log into the Mobile App

2. Click the Settings Icon at the bottom of the screen

3. Click “Support”

   
4. Click “OK” in the confirmation dialogue box to place the call to Administrator Support