Understanding pending transactions

When PEX approves a request to authorize a card transaction, in most cases PEX places an ‘authorization hold’ on the cardholder account. The ‘authorization hold’ is displayed as a ‘pending transaction’ in the transaction list, and it reduces the available balance of the Card by the amount of the requested transaction.

The authorization hold generally expires:

1. When the transaction posts to the cardholder account
2. Or, five (5) business days after the transaction request, whichever occurs first

There are a few exceptions to this rule: hotels, car and limousine rentals, and taxi service may show an authorization hold for up to sixty (60) days.

Note:

Pending transactions cannot be stopped by closing or blocking a card. Pending transactions can only be posted by the merchant.