Transaction Notes can be used to connect a transaction with a particular project or Purchase Order, for instance, or to describe special circumstances of a purchase.
Transaction Notes can also be added to funding transactions to keep track of why a card received funding.
The maximum character count in a single Transaction Note is 200 characters. Multiple Notes can be added to a transaction.
Note:Administrators can also add Notes to a transaction that will not be visible to the cardholder.
Types of notes
User Notes: Created by administrators or cardholders for documentation purposes
System Notes: Automatically generated by PEX for system events and approvals. These can only be edited by an Administrator.
Approval Notes: Added during transaction review and approval workflows
User Notes
Create Notes for Funding Amounts
- Locate the card
- Click on the card’s Balance Adjustment Credit under the Transactions tab
- Click on Add beside the Notes section
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Add the note and save
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Click on the Visible to the Cardholder button to allow the cardholder to view this note (optional)