Email notifications
- Transaction approved — receive a notification when an admin has approved your transaction.
- Transaction rejected — receive a notification when an admin has rejected your transaction.
- Transaction declined — receive a notification when your card is declined at point-of-sale.
- Card balance updates — receive a notification when funds are added to or removed from your card.
- Funding request status — receive a notification when your funding request is approved or rejected.
- Missing receipt reminder — receive a notification when a transaction has settled and a receipt is required.
Mobile notifications
- Transaction approved — receive a notification when an admin has approved your transaction.
- Transaction rejected — receive a notification when an admin has rejected your transaction.
- Transaction declined — receive a notification when your card is declined at point-of-sale.
- Card balance updates — receive a notification when funds are added to or removed from your card.
- Funding request status — receive a notification when your funding request is approved or rejected.
- Missing receipt reminder — receive a push notification when a transaction has settled and a receipt is required.
- Low balance reminder — receive a push notification when your card balance is below a certain threshold.
How to update notification preferences on web
1
Log in to your account at dashboard.pexcard.com.
2
Navigate to your user profile (top right section of the dashboard).
3
Navigate to the Notifications tab.
4
Select which notifications you would like to enable for email and mobile.
5
Click Update Notifications to save your preferences.
How to update notification preferences on mobile
1
Log in to the PEX mobile app.
2
Navigate to Settings.
3
Select Notifications.
4
Select which notifications you would like to enable for mobile.
Related:For details on setting a balance threshold for the low balance reminder, see Enabling Low Balance Reminders for Your Card.