Enabling Low Balance Reminders for Your Card

As a cardholder, you can opt into low balance notifications to receive a reminder whenever your card balance drops below a certain value. This can help you to ensure you don’t run out of funds at inopportune times.

Please note, you must have the PEX Mobile App for iOS or Android to receive low balance notifications. Your organization will also need to have the PEX Requests feature enabled.

To Enable Low Balance Reminders

1. Open the PEX mobile app on your mobile device

2. Log in with your cardholder credentials

3. Tap on more icon bottom right of the screen

4. Tap on three dots in the lower right corner of your app to open the notifications field

5. Click on Notifications, click on Low balance reminder

6. Ensure the Low balance reminder switch is toggled to the right so it is blue so that it is active.

7. Type in the dollar amount in the Threshold amount field indicated. Click Save in upper right corner to lock in the changes.